Reservations

AUDIO

You may schedule a Conference Call either online, by telephone or by fax.

For online reservations, please complete our Online Audio Reservation Form.

For telephone reservations, please contact us at

1-412-373-6964.

A Conference Specialist will ask you for some information, including:

  • the date and time of the Conference Call
  • the number of participants
  • the names and telephone numbers of the participants (for a Dial-out Call)
For fax reservations, please fax us a reservation form at 1-412-373-6967.

Once we receive your fax, a Conference Specialist will confirm the information within thirty minutes.

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VIDEO

You may schedule a Video Call either online or by telephone.

For online video reservations, please complete our Online Video Reservation Form.

For telephone reservations, please contact us at

1-412-858-1390.


VIEWING RESERVATIONS

Customers who have made arrangements with us may view their scheduled video reservations.


SCHEDULING A CONFERENCE

There are two basic steps involved in scheduling your video conference:
(1) a video reservation and (2) site testing.

Video Reservation
A Conference Specialist will ask you for some information, including:

  • the date and time of your conference
  • the type of conference (dial-in or dial-out)
  • the sites (or individuals) participating in the conference
  • whether a site is a video or audio-only participant
  • at what bandwidth each location is able to transmit
  • the network numbers for each location
Site Testing
A site test is the only preparation required. Simply schedule a site test with us for each of your locations at a time convenient for you. Our multipoint bridge detects the data from your terminal, automatically providing us with the necessary information on each of your sites. At that time, one of our Video Specialists will determine which standards are most appropriate for your conference.

For suggestions on conducting a video conference, please see tips.

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If you would like more information on teleconferencing, please call (412) 373-6964 for AUDIO and (412) 858-1390 for VIDEO. You may also email us at usasales@choruscall.com.

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